A challenging and responsible position in a renowned organizations where creativity innovation and sound management is utilized to achieving individual and collective growth.
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Provide IT support to all Departments in 24/7 shiftsISMS DocumentationsTrouble shooting of network device, Laptops, Desktop etcPrinters and scanner installationSoftware installationWindows installationNetworking MonitoringBiometric in Maintaining Time and Attendance Records and finalize in axcel.Manage and monitor all installed systems and infrastructureInstall, configure, test and maintain operating systems, application software and system management toolsSet up user accounts, permissions and passwordsTroubleshooting and resolving all technical issues reported by end user and others when they arise.Provide 1st and 2nd level support administering and managing Windows and Virtual servers Troubleshoot and Administer Active Directory (AD), DNS and DHCP issues Troubleshoot Citrix issues raised by end-users Troubleshoot and Administer Print and File System of Windows serversImplemented and Administered Change Management related to patch installation, server upgrades and software installationImplemented server maintenance and patches in accordance with established IT policies and procedures Performed Release to Production Acceptance through Release Management
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Installing and configuring computer hardware, software, systems, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryManaging operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properlyDeveloping and implementing policy related to information security and privacy concernsIdentifying potential problems with existing systems and recommending improvements to existing processesResearching new technologies and products that could help the company achieve its goalsTesting new technologyManaging operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properlyDeveloping and implementing policy related to information security and privacy concernsIdentifying potential problems with existing systems and recommending improvements to existing processesResearching new technologies and products that could help the company achieve its goals
Installing and configuring computer hardware, software, systems, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryManaging operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properlyDeveloping and implementing policy related to information security and privacy concernsIdentifying potential problems with existing systems and recommending improvements to existing processesResearching new technologies and products that could help the company achieve its goalsTesting new technologyManaging operations such as computer networks, hardware, software, and other IT infrastructure to ensure it is functioning properlyDeveloping and implementing policy related to information security and privacy concernsIdentifying potential problems with existing systems and recommending improvements to existing processesResearching new technologies and products that could help the company achieve its goals